Creating Jira Issue

Jira integration in Testomat.io helps QA teams quickly turn test results into actionable bug reports. This feature eliminates the manual effort of copying failed test data into Jira and ensures full traceability between test execution and defect tracking.

With a few clicks, you can:

• Create a Jira issue directly from a failed test or run
• Link existing Jira issues to tests or suites
• Attach contextual details (test steps, results, environment, and run links) automatically

This integration was designed to improve collaboration between QA, development, and management teams, speeding up feedback loops and ensuring visibility across all project stakeholders.

How to Create a Jira Issue for a Failed Test

To create a JIRA issue for a Failed Test, open a Run with a failed test. Find a test in list, move the cursor over it and click on the Link to Issue icon:

You can link it to an existing issue (1) or create a new one (2).

Once you have decided to create an issue in your Jira project, you can select its ticket types (3).

You can even create an issue as a subtask by specifying a Parent ticket:

The generated ticket will contain the specified information, as well as information about the test run and a web link to the test run report:

How to Create a Jira Issue for a Failed Run

To create a JIRA issue for a Failed Manual or Automated Run, open the run and select the Link to Issue option from the dots menu:

Create a new issue for a run or append to an existing issue.

How to Link a Test to a Jira Issue

You can easily connect any individual test in Testomat.io to an existing or new Jira issue. This allows quick traceability between your test cases and related Jira tickets.

1. Navigate to the Tests page in your Testomat.io project
2. Open the test you want to link
3. Click the extra menu (⋯) button in the top-right corner
4. Select Link to Issue

Once the Link to Issue modal window appears:

5. To link to an existing Jira issue, paste or enter the issue key and click Link Issue
6. To create a new Jira issue, click Create new issue

7. Select your Jira profile (see details: Connecting Jira Integration).
8. Choose the Issue Type from the dropdown (e.g., Bug, Task, Sub-task)
9. Add a Title
10. Optionally, include a Description to provide test context
11. Fill in any Jira fields available in your configuration.

Testomat.io automatically displays all supported fields — such as Parent, Components, Fix versions, Priority, Labels, or other custom fields defined in your Jira project.
These may appear immediately or after clicking Show Optional Fields, depending on your project setup.

Note

The available fields depend on your Jira project configuration. To see all supported field types in Testomat.io, refer to Supported Jira Field Types.

12. Once all required information is filled in, click Create Jira Issue to finish linking.

The linked issue appears under the test, indicated by the issue icon which redirected to the issue in Jira project.

Note

You can link a test to multiple issues. In this case their IDs will be displayed in test view in Testomatio.

How to Link a Suite to a Jira Issue

Linking a suite to a Jira issue works similarly to linking an individual test, with one key difference: all tests within the suite (but not sub-suites) will automatically be linked to the Jira issue.

1. Navigate to the Tests page in your Testomat.io project
2. Open the suite you want to link
3. Click the extra menu (⋯) button in the top-right corner
4. Select Link to Issue

Follow the same steps above as linking a single test: link an existing issue or create a new one, select issue type, fill required fields, and click Create Jira Issue.

Note

If you unlink a suite from a Jira issue, all its linked tests will be unlinked automatically.